Terms of Service

Mapaan provides an AI-powered marketing content creation platform that allows users to generate marketing content, including imagery, video, audio, and text, using generative artificial intelligence. All content generated through the Services is produced automatically by machine learning systems.

You acknowledge that outputs from the platform are machine-generated and that it is your responsibility to ensure any use of such content complies with applicable laws, advertising standards, platform guidelines, and industry regulations.

We make no guarantees about the factual accuracy, legal compliance, or commercial suitability of any AI-generated content. You are solely responsible for any content you create, publish, or distribute using Mapaan.

All access to Mapaan-generated content—including but not limited to scripts, video, avatars, product demos, or related data—is contingent upon an active, paid subscription.

While your subscription is active, you are granted a limited, non-exclusive, revocable licence to use the generated content in accordance with these Terms. This licence immediately terminates upon cancellation, expiration, or suspension of your subscription.

No rights, licences, or permissions are granted to users without an active subscription, unless otherwise specified in a written commercial agreement.

To use the Services, you must be at least 13 years old or the minimum legal age in your jurisdiction. If you are under 18, you must have permission and supervision from a parent or legal guardian, who agrees to these Terms on your behalf.

You agree to provide accurate and current information when creating a Mapaan account. You are solely responsible for keeping your login credentials secure and for any activity carried out through your account. Sharing your account or login details with third parties is prohibited.

If you are registering on behalf of a business or organisation, you confirm that you have the authority to accept these Terms on its behalf.

You agree not to use the Services for any unlawful, harmful, or abusive purpose. This includes, but is not limited to: generating content that is defamatory, obscene, or infringing; attempting to reverse-engineer or exploit the platform; using the Services to spam, mislead, or deceive others; or circumventing any security measures or usage limits.

You must not use the platform to generate content that promotes violence, hatred, discrimination, or illegal activity. We reserve the right to suspend or terminate access to any user who violates these guidelines.

You retain all rights to any material you upload to the platform as input ("Input"). Subject to these Terms, and to the extent permitted by law, Mapaan assigns to you any rights it may hold in the resulting AI-generated content ("Output").

Due to the nature of generative AI, similar or identical content may be produced for other users. We do not guarantee that any Output will be unique. All intellectual property associated with the Services—including the platform, source code, models, data, and branding—remains the sole property of Mapaan.

When you use the Services, you may upload or provide content including text, images, audio, and other materials. Mapaan processes this data solely to provide and deliver the Services to you.

Mapaan does not use your Input or Output to train, improve, or develop its own or third-party AI models unless you explicitly opt in to such usage. Your content remains yours and is not shared with other users.

We may collect and use anonymised, aggregated usage data (such as feature usage statistics and platform performance metrics) to improve the Services. This data does not contain any personally identifiable information or user-generated content.

For full details on how we collect, store, and process your personal data, please refer to our Privacy Policy.

The Services may rely on or integrate with third-party providers for AI processing, payment handling, hosting, analytics, and other functionality. These third-party services are governed by their own terms of service and privacy policies.

Mapaan is not responsible for the availability, accuracy, or conduct of any third-party service. Your use of third-party integrations is at your own risk. We do not guarantee that third-party services will remain available or unchanged, and we may substitute providers at any time without notice.

You agree to comply with the applicable terms and acceptable use policies of any third-party services accessed through the platform.

By using the Mapaan platform, you agree to use all AI-generated content ethically, lawfully, and in accordance with applicable regulations. You may only upload, edit, or generate images, videos, or likenesses that do not depict or resemble a real, identifiable individual unless you have obtained that individual’s explicit, informed, and verifiable consent for each use and each generation. You represent and warrant that you hold all necessary rights, permissions, and legal authority to use any likeness, image, or personal data submitted to or generated through the platform.

You further agree that you are solely responsible for ensuring that any AI-generated content created using Mapaan complies with the rules, policies, and disclosure requirements of any third-party platform on which such content is published, including but not limited to requirements to label or categorise content as AI-generated, synthetic, or digitally altered. This includes compliance with local, national, and international laws and regulations relating to advertising, consumer protection, data protection, and the use of artificial intelligence.

Mapaan reserves the right to suspend or terminate access where misuse, non-consensual content, impersonation, or regulatory non-compliance is detected or reasonably suspected.

All pricing for Services is clearly displayed at the point of purchase. By subscribing, you authorise recurring charges to your selected payment method based on your chosen billing cycle.

Fees are non-refundable unless required by law. We may revise our pricing at any time, but all pricing will be clearly labelled on the platform, and no charges at the new rate shall take place without notification and confirmation. You may cancel your subscription before the next billing cycle if you do not accept the new price.

If your payment fails or is reversed, your account may be suspended until payment is resolved. You are responsible for any applicable taxes. We may pursue legal action to collect overdue amounts.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time. If you hold an active subscription, you may be eligible for a pro-rata refund where legally required.

We may suspend or terminate your access at any time if we determine that you have breached these Terms, misused the platform, or created undue legal, technical, or reputational risk.

We also reserve the right to terminate inactive accounts after 12 months of inactivity without an active subscription. You may close your account at any time through your account dashboard or by contacting our support team.

The Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, Mapaan disclaims all warranties, express or implied, including fitness for a particular purpose, merchantability, and non-infringement.

We do not guarantee that the Services or any AI-generated content will be accurate, uninterrupted, or error-free. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss, including lost profits, data, or business opportunity. Our total liability shall not exceed the amount you paid to Mapaan in the twelve (12) months preceding the claim.

If you use Mapaan on behalf of a business or organisation, you agree to indemnify and hold harmless Mapaan and its team members from any claims, damages, costs, or legal fees arising out of:

• Your use of the Services;
• Your breach of these Terms;
• Your violation of any law or third-party rights.

If you believe your intellectual property has been infringed by content generated using Mapaan, you may submit a notice including: your name and contact details; a description of the copyrighted work; a statement under penalty of perjury that the use is unauthorised; and your signature (physical or electronic).

We will review all legitimate complaints in accordance with applicable intellectual property laws.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services, you agree to first attempt to resolve the matter informally by contacting us at support@mapaan.com. We will make reasonable efforts to resolve any dispute within thirty (30) days of receiving your notice.

If a dispute cannot be resolved informally, you agree that it shall be resolved through binding arbitration, rather than in court, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights.

You agree that any arbitration shall be conducted on an individual basis only. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not permitted and are waived by you.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the courts located in India, and you consent to the jurisdiction of such courts.

We reserve the right to modify or update these Terms at any time. When we make material changes, we will notify you by posting the updated Terms on this page with a revised "Last updated" date. We may also notify you via email or through an in-app notification.

Your continued use of the Services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Services and may cancel your subscription.

Mapaan shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of government, power failures, internet or telecommunications outages, cyberattacks, pandemics, labour disputes, or disruptions to third-party AI or cloud service providers.

These Terms represent the entire agreement between you and Mapaan regarding the use of the Services. They supersede any prior or contemporaneous agreements.

You may not transfer or assign your rights under these Terms without our written consent. We may transfer our rights to any successor or affiliated service.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full effect. Failure to enforce any provision shall not constitute a waiver of our rights.